Häufig gestellte Fragen

Alles Wichtige zu Scrapy Coco. Von Funktionen ĂĽber Preise bis hin zu Datenschutz.

Allgemeine Fragen

What makes Scrapy Coco the best Amazon rank tracker?

Scrapy Coco delivers real-time data without cache delays. While other tools often show outdated results, we simulate real user searches in your target region for maximum accuracy.

Is Scrapy Coco a Python library or a ready-to-use tool?

Scrapy Coco is a turnkey SaaS solution (Software as a Service) with a modern web dashboard. No programming skills are required at all. Simply add ASINs and monitoring starts automatically.

How does Buy Box monitoring work?

Our system matches your individual Amazon seller ID in real time. Scrapy Coco instantly detects when a hijacker takes over your Buy Box and sends you an email alert so you don’t lose sales.

What is SmartSync™ mode?

SmartSync™ is our exclusive technology that bundles ranking checks, Buy Box monitoring, and review scans into a single highly efficient run. This saves credits and increases scan speed.

Is Scrapy Coco secure and GDPR compliant?

Ja, Scrapy Coco ist „Made in Germany". Alle Daten werden auf sicheren Servern in Deutschland (Nürnberg) bei Hetzner gehostet. Wir erfüllen alle strengen Anforderungen der DSGVO.

Can I try Scrapy Coco for free?

Yes! You can try any plan free for 7 days with no obligation. No cancellation is required during the trial if you haven’t entered payment details.

Preise & Credits

Do I need a credit card for the trial?

No. The 7-day trial starts without a credit card. You only enter your payment details if you decide to subscribe after the trial.

How does the credit system work?

Each scan uses credits based on a simple formula:

  • 1 ASIN Ă— 1 keyword = 1 credit
  • 1 ASIN Ă— 5 keywords = 5 credits
  • Standard scan (ranking + badge) = 1 credit
  • Scan with buybox check or review alert = 2 credits
  • SmartSync™: buybox + review at the same time = still only 2 credits

Tip: For daily routine, the standard scan is usually enough. Only enable the buybox or review check for your most important top sellers.

How often does the Coco Alert scan automatically?

The scan frequency depends on your plan:

  • Starter: Monthly
  • Pro: Weekly or monthly
  • Business: Daily, weekly or monthly

How far back does the ranking history go?

  • Starter: Kein Verlauf. Nur aktueller Status
  • Pro: Last 180 days
  • Business: Unbegrenzt. Alle Daten seit dem ersten Scan

Note: History starts from the time of the first scan. Past Amazon data cannot be loaded retroactively.

How deep does Scrapy Coco search Amazon results?

  • Starter: Up to page 5
  • Pro: Up to page 10
  • Business: Up to page 20

Ein Scan kostet immer gleich viel Credits, egal ob dein Produkt auf Seite 1 oder Seite 10 gefunden wird.

Can I cancel at any time?

Ja. Alle monatlichen Pläne sind monatlich kündbar, ohne Mindestlaufzeit und ohne versteckte Gebühren. Du verwaltest dein Abo jederzeit direkt in den Einstellungen unter „Abonnement & Abrechnung".

Can I upgrade or downgrade my plan?

You can upgrade or downgrade your plan at any time. When upgrading, the remaining balance of the current month is credited proportionally.

Team & Zusammenarbeit

How does the team feature work?

Alle Teammitglieder arbeiten in Echtzeit an einer gemeinsamen Datenbasis. Änderungen, neue ASINs, Gruppen oder Scans sind sofort für alle sichtbar, ohne Verzögerung.

  • Starter: 1 Nutzer
  • Pro: up to 3 users
  • Business: up to 5 users

Das monatliche Credit-Kontingent gilt fĂĽr die gesamte Organisation. Alle Teammitglieder greifen auf denselben Pool zu.

Noch Fragen?

Schreib uns, wir helfen dir gerne weiter.

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